Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Radarr App platform and services ("Service") provided by Radarr LLC, a limited liability company organized under the laws of the State of New York, with its principal place of business in Nassau County, New York ("Radarr", "we", "us", or "our").

By creating an account, making a payment, or using the Service, you ("Subscriber" or "you") confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, do not use the Service.

1. The Service

1.1 Radarr App is a subscription-based software service that delivers automated business development signal intelligence. The Service monitors publicly available information sources and uses artificial intelligence to identify, summarize and deliver signals relevant to your target market, including but not limited to funding announcements, leadership changes, company expansions and new contracts.

1.2 The Service is provided on the plan selected at time of purchase (Starter or Full). Features available under each plan are described on the pricing page at the time of your subscription and may be updated from time to time with reasonable notice.

1.3 The Service is provided as a software platform. You receive access to a dashboard and signal digest emails. Radarr LLC retains all rights to the underlying code, infrastructure, prompts, methodologies and systems that power the Service.

1.4 Radarr LLC will use commercially reasonable efforts to ensure the Service operates as described. Scheduled maintenance, third-party API outages and other factors outside our control may cause temporary interruptions. These do not constitute a service failure or grounds for refund.

2. Subscriptions and Payment

2.1 New Subscribers may start a free trial of the Service for a period of fourteen (14) days. No payment card is required to begin a trial.

2.2 To continue using the Service after your trial ends, you must add a valid payment card and select a paid subscription plan. If you do not do so, your access to the Service will end automatically at the conclusion of the trial period, and no charge will be made.

2.3 Once a paid subscription begins, subscription fees are charged in advance on a monthly basis via Stripe. By providing payment details, you authorize Radarr LLC to charge the applicable subscription fee on each renewal date.

2.4 All fees are non-refundable except as expressly set out in Section 8.3 of these Terms. Partial month refunds are not provided.

2.5 Radarr LLC reserves the right to adjust subscription pricing with thirty (30) days prior written notice. Continued use of the Service after the price change takes effect constitutes acceptance of the new pricing.

2.6 If a payment fails, your access to the Service may be suspended until payment is received. Overdue amounts accrue interest at 1.5% per month (18% per annum) from the due date.

2.7 You may cancel your subscription (including during your free trial) at any time via the billing portal in your account Settings. Cancellation takes effect at the end of the current billing period, or immediately if cancelled during the free trial. You will continue to have access to the Service until that date.

4. Third-Party Services

4.1 The Service depends on third-party services including the Anthropic API, Perigon API, Resend, Stripe, Supabase and CRM platforms (collectively "Third-Party Services"). The availability, pricing and functionality of Third-Party Services are outside Radarr LLC's control.

4.2 Radarr LLC is not responsible for interruptions, price changes, policy changes or discontinuation of any Third-Party Service. Such events do not constitute a service failure or grounds for refund.

4.3 In the event a Third-Party Service changes in a way that materially affects Service functionality, Radarr LLC will use commercially reasonable efforts to adapt the Service within a reasonable timeframe.

4.4 You are responsible for maintaining valid accounts and complying with the terms of service of any third-party platform you use in connection with the Service, including your CRM provider and email platform.

5. Subscriber Responsibilities

5.1 You agree to:

• (a) Provide accurate account information and keep it up to date;
• (b) Review all AI-Generated Content before acting on it, in accordance with Section 3;
• (c) Comply with all applicable laws in connection with any outreach activity conducted using Service outputs, including the CAN-SPAM Act, GDPR where applicable, and any other data protection or anti-spam legislation applicable to your jurisdiction;
• (d) Not use Service outputs in any manner that is unlawful, misleading, discriminatory or otherwise harmful to any third party;
• (e) Not attempt to reverse-engineer, reproduce, replicate or recreate the Service or any part of it based on the outputs received.

5.2 Radarr LLC accepts no liability for your use of Service outputs in contravention of applicable law or these Terms.

6. Intellectual Property

6.1 All rights, title and interest in the Service, including the underlying code, infrastructure, prompts, methodologies, algorithms and systems, remain the sole and exclusive property of Radarr LLC.

6.2 Your subscription grants you a limited, non-exclusive, non-transferable right to access and use the Service outputs for your own internal business development purposes during the term of your subscription.

6.3 Upon cancellation or termination of your subscription, your right to access the Service and receive outputs ceases immediately.

8. Termination

8.1 You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.

8.2 Radarr LLC may suspend or terminate your access immediately upon written notice if you: (a) fail to make payment when due; (b) materially breach these Terms; or (c) use the Service in any unlawful manner.

8.3 Radarr LLC may discontinue the Service with thirty (30) days written notice. In such event, a pro-rata refund of any prepaid subscription fees for the period following discontinuation will be provided.

9. Confidentiality

9.1 Each party agrees to keep confidential all non-public information received from the other party in connection with the Service and not to disclose such information to any third party without prior written consent.

9.2 This obligation does not apply to information that is or becomes publicly available, was already known to the receiving party, or is required to be disclosed by law or court order.

10. Force Majeure

10.1 Neither party shall be liable for any delay or failure to perform its obligations to the extent caused by circumstances beyond its reasonable control, including acts of God, natural disasters, government actions, pandemic, war, cyberattacks or the failure of Third-Party Services.

11. Governing Law and Disputes

11.1 These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws provisions.

11.2 Any dispute arising out of or relating to these Terms shall first be subject to good faith negotiation between the parties. If unresolved within thirty (30) days, it shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, with proceedings conducted in Nassau County, New York.

11.3 Either party may seek emergency injunctive or equitable relief in any court of competent jurisdiction in Nassau County, New York to prevent irreparable harm.

12. Privacy and Data Security

12.1 Our collection, use and protection of your personal information — including your account details, billing information, and any data you upload such as a LinkedIn connections list — is governed by our Privacy Policy, available at radarr.biz/privacy, which is incorporated into these Terms by reference.

12.2 In summary: we do not sell your personal information, and we do not use your data to train AI models. Payment card details are entered directly with Stripe and are never stored on our servers.

12.3 We use industry-standard security measures to protect the information you provide, including encrypted data storage, encrypted transmission (HTTPS) for all traffic to and from the Service, and access controls that restrict your account's data to your own account.

12.4 No method of transmission or storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify you in accordance with applicable law.

12.5 For full details of what information we collect, how long we retain it, who we share it with, and your rights over it, see our Privacy Policy at radarr.biz/privacy.

13. General

13.1 Entire Agreement. These Terms, together with the Privacy Policy referenced in Section 12, constitute the entire agreement between the parties with respect to the Service and supersede all prior agreements and understandings.

13.2 Amendments. Radarr LLC may update these Terms from time to time. We will notify you by email at least fourteen (14) days before material changes take effect. Continued use of the Service after that date constitutes acceptance.

13.3 Severability. If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force and effect.

13.4 Waiver. Failure to enforce any provision shall not constitute a waiver of the right to enforce it in the future.

13.5 Assignment. You may not assign these Terms without Radarr LLC's prior written consent. Radarr LLC may assign these Terms in connection with a merger, acquisition or sale of assets.

13.6 Notices. All notices shall be in writing and delivered by email to hello@radarr.biz (for Radarr LLC) or your account email address. Notices are deemed received upon confirmation of delivery.

13.7 Independent Contractor. Radarr LLC is an independent contractor. Nothing in these Terms creates an employment, partnership, joint venture or agency relationship.